Refund and Cancellation Policy
Effective: July 6, 2024 • Last Updated: February 2, 2026
This Refund and Cancellation Policy applies to all purchases made on Sasta Diamond Bazaar (sastadiamondbazaar.in), a Sole Proprietorship operated by Basant Bhat. All purchases are for digital gift cards, e-vouchers, subscriptions, and gaming recharges delivered electronically. We are an independent retailer, not affiliated with any game publishers or brand owners.
No Refund Policy
All sales are final once digital items are successfully delivered to your game account.
Limited Exceptions
- Non-delivery within 48 hours due to technical issues
- Duplicate payments
- Wrong item delivered due to our error
- System processing failures
Not Eligible
- Change of mind
- Incorrect account details by customer
- Account bans/suspensions
- Game-related issues
Process
- Contact WhatsApp within 7 days
- Provide Order ID and payment proof
- Review within 3 business days
- If approved, 5-10 days to original payment
Cancellation
- Before delivery: Contact within 30 mins
- After delivery: No cancellations
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