Contact Us

We're here to help with orders, payments, and general inquiries

WhatsApp Support

+91 88514 80435

Order inquiries, delivery status, quick help

Typical response: 1-2 hours during support hours

Message on WhatsApp

Email Support

[email protected]

Business inquiries, detailed issues

Response: Usually within 48 working hours

Send Email

Support Hours

Support: Available 24 hours a day

Response may be slower during peak hours

For Order Help, Include:

Order ID or transaction reference
Game name, player ID and server ID where required
Payment reference, if available
Brief description of issue

We Can Help With

Order status and delivery updates
Payment and refund inquiries
Account-related questions
Technical issues with website

Important Notes

We never ask for your UPI PIN, OTP or bank password
Support in English and Hindi
We may retain support messages only as needed to resolve your request, maintain security, and meet legal obligations

Business Address

Sasta Diamond Bazaar

Proprietor: Basant Bhat

Shyam Vihar, New Delhi – 110043, India

Grievance Officer

Name: Basant Bhat

Email: [email protected]

WhatsApp: +91 88514 80435

Acknowledgement: Within 48 working hours

Need to Escalate?

If your issue is not resolved after our initial response, reply "ESCALATE" on WhatsApp or email us with your Order ID and original message reference. We will review the matter as soon as reasonably possible.