Contact Us
We're here to help with orders, payments, and general inquiries. Whether you have questions about our products, need assistance with an order, or want to reach out, we're here to help.
Primary Support – WhatsApp
+91 88514 80435
Order inquiries, delivery status, quick questions
Response: 1-2 hours during business hours
Message on WhatsAppEmail Support
Business inquiries, detailed issues, formal complaints
Response: As per standard timeline
Send EmailBusiness Hours
Daily: 11:00 AM – 11:00 PM IST
Responses may be slower during peak events or holidays
What to Include for Order Help
- Order ID or transaction reference
- Game name and player ID/username
- Payment screenshot (if applicable)
- Brief description of the issue
What We Can Help With
- Order status and delivery updates
- Payment and refund inquiries
- Account-related questions
- Technical issues with website
- Product information
- Billing concerns
Important Notes
- No live chat is available at this time
- We will never ask for your UPI PIN or passwords
- Support available in English and Hindi
- For privacy, we do not display a public office address
- All interactions logged for quality assurance
Our Support Commitment
Quick Resolution
Most issues resolved within 24 hours. Complex matters may take 3-5 business days.
Professional Service
We maintain professional communication standards and log all interactions for quality.
Security First
We never ask for passwords. Report suspicious communications immediately.
Need to Escalate?
If your issue isn't resolved within 48 hours, reply "ESCALATE" on WhatsApp or email with your Order ID. A senior support member will review within 72 hours.