Contact Us

We're here to help with orders, payments, and general inquiries

WhatsApp Support

+91 88514 80435

Order inquiries, delivery status, quick help

Response: 1-2 hours

Message on WhatsApp

Email Support

[email protected]

Business inquiries, detailed issues

Response: Usually within 48 working hours

Send Email

Business Hours

Daily: 11:00 AM - 11:00 PM IST

Response may be slower during peak hours

For Order Help, Include:

Order ID or transaction reference
Game name and player ID
Payment reference, if available
Brief description of issue

We Can Help With

Order status and delivery updates
Payment and refund inquiries
Account-related questions
Technical issues with website

Important Notes

We never ask for your UPI PIN
Support in English and Hindi
We may retain support messages only as needed to resolve your request, maintain security, and meet legal obligations

Business Address

Sasta Diamond Bazaar

Proprietor: Basant Bhat

Palam Village, New Delhi – 110048, India

Grievance Officer

Name: Basant Bhat

Email: [email protected]

WhatsApp: +91 88514 80435

Acknowledgement: Within 48 working hours

Need to Escalate?

If your issue is not resolved after our initial response, reply "ESCALATE" on WhatsApp or email us with your Order ID and original message reference. We will review the matter as soon as reasonably possible.