Refund Policy
Welcome to Sasta Diamond Bazaar
We specialize in the buying and selling of in-game points and digital goods—not the ownership or services of any game itself.
By purchasing from us, you acknowledge that you are obtaining virtual items that will be credited to your in-game account.
Nature of Digital Goods
All purchases involve game points or similar digital assets for supported games.
We do not own, operate, or provide services for any game.
Our sole role is to facilitate the purchase of digital goods.
All Sales Are Final
Due to the intangible nature of digital goods, all sales are final once the digital product is successfully delivered to your in-game account.
Refund Request Process
Initiating a Request
Contact us via WhatsApp with the following details:
Order ID
Email used for purchase
Payment screenshot or proof of the order
Evaluation and Approval
Our customer representative will review your issue and inform you of the decision to approve or reject the refund request.
Refund Method & Timeline
Approved refunds will be processed to the original payment method used during the purchase.
Processing Time: Once approved, refunds will be credited within 3 days.
No Additional Costs
There are no extra fees or charges associated with the refund process.
Contact Us
For any questions or concerns regarding your purchase, please contact our customer support team:
Email: [email protected]
WhatsApp: +91 88514 80435
Thank you for choosing Sasta Diamond Bazaar for your digital goods needs.