Terms and Conditions

1. Definitions

• "We," "us," "our" refers to Sasta Diamond Bazaar, a digital gaming services provider operating in India
• "You," "your," "user" refers to any individual or entity accessing our services
• "Services" refers to the provision of in-game virtual currency and items

2. Acceptance and Modifications

By using our services, you accept these Terms. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use constitutes acceptance of modified Terms.

3. Eligibility

You must be at least 18 years old or have parental consent to use our services. By using our platform, you represent that you meet this requirement.

4. Services Description

We provide digital gaming currency and items for various games including MLBB diamonds, PUBG UC, Genshin Impact currency, and other virtual goods.

Important: We are an independent service provider and are not affiliated with, endorsed by, or connected to any game developers or publishers.

5. Account Registration

• You must provide accurate information during registration
• You are responsible for maintaining account security
• One account per user; sharing accounts is prohibited
• We reserve the right to suspend or terminate accounts for violations

6. Payment Terms

• Payments accepted via UPI (GPay, PhonePe, Paytm)
• All prices in Indian Rupees (INR)
• Prices subject to change without notice
• Payment confirmation required before service delivery
• We are not responsible for payment gateway issues

7. Order Processing and Delivery

• Virtual items delivered to specified game accounts
• Delivery typically within 5-30 minutes (may take longer during peak times or events)
• Ensure correct game account details; we're not responsible for incorrect information
• No delivery to banned or suspended game accounts

8. Refund and Cancellation Policy

• No refunds after successful delivery to your game account
• Refunds considered only for: technical failures on our end, duplicate payments, or non-delivery within 48 hours
• Refund requests must be made within 7 days with proof
• Processing time: 5-10 business days

9. Prohibited Activities

Users may not:

• Use our services for fraudulent purposes
• Attempt to hack or disrupt our systems
• Resell purchased virtual items commercially
• Use automated systems to access our services
• Violate any applicable laws

10. Privacy and Data Protection

We collect minimal necessary information (email, phone, game details) to process orders. We implement security measures to protect your data and do not share personal information with third parties except as required for service delivery.

11. Intellectual Property

All website content, including logos, text, and design, is our property or used with permission. Unauthorized use is prohibited.

12. Disclaimers and Limitations

• Services provided "as is" without warranties
• We are not liable for game-related issues, account bans, or losses
• Maximum liability limited to the amount paid for the specific transaction
• We do not guarantee continuous service availability

13. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including technical issues, natural disasters, or government actions.

14. Dispute Resolution

• Contact customer support first: [email protected]
• Disputes resolved through good faith negotiation
• If unresolved, subject to jurisdiction of Delhi courts
• Indian law governs these Terms

15. Termination

We may suspend or terminate services for Terms violations. Upon termination, your right to use services ceases immediately.

16. Consumer Rights

As per Indian Consumer Protection Act, 2019, you have rights regarding defective services and unfair trade practices. These Terms do not limit your statutory consumer rights.

17. Severability

If any provision is found unenforceable, the remainder of these Terms remains valid.